Just tried to get into my microsoft account, according to their site my account is not locked......forgot my password, i reset it. I try logging in, tells me my NEW password is not the right password. I make a NEWER password after trying 4 times. IT DOES IT GOD DANG AGAIN!!! I try contact support chat, they tell me to make a NEW account just to unlock my account. BULL 5HIT!!! WHY SHOULD I HAVE TO MAKE A NEW MS ACCOUNT?! WHY CANT I USE ANOTHER EMAIL LIKE GMAIL OR YAHOO TO CONTACT SUPPOT BY EMAAIL!? SERIOUSLY, THEY FORCE YOU TO MAKE A NEW MS ACCOUNT JUST TO EMAIL SUPPORT!!! WTF....now im screwed out of an account because microsoft has no idea how to run a decent website. dumbfvcks.